You can contact eBay customer support on the Phone at or for tech support at . You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available. If you choose to access customer support through the "Help & contact" section on eBays site, the portal will help you narrow down your issue and offer various ways to contact eBay about your specific problem. eBay customer-support questions can also be asked through the Ask eBay Twitter or through the eBay Community discussion forum. eBay customer support at eBay can help you with just about any issue, whether its an order that never arrived or a product that showed up damaged or defective. The e-commerce sites customer-Service channels can also ist eBay sellers facing issues. Whether you're buying, bidding, or selling, eBay has customer-Service representatives on hand to help you. The solutions to many common eBay issues can be found in a number of articles published on the e-commerce sites Help page — think topics like "Return an item for a refund" or "Tracking your item." You can find these articles by punching a few keywords into the search bar under the "Help & contact" section of the site or browsing the general topic pages. If you don't see your issue, contacting eBay customer support over the Phone is as easy as dialing . eBay even offers a callback feature that lets you decide when you want them to call you. Phones are not everyone's preferred method for addressing customer-Service issues, though, so here are a few others. Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. They generally respond within 24 hours. You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the Phone. People who are big on social media can try tweeting at eBay via the Ask eBay Twitter handle. If your issue isnt time-sensitive, consider bringing it to the eBay Community. Through this discussion forum, you can start a thread about your problem and members of the eBay community will answer or provide feedback. You can also use the eBay Community Knowledge Base feature to search a list of commonly asked questions.