I recently reviewed the article from fixitfreak and it felt like someone finally spelled out what I’ve been complaining about for years: inadequate developer support during integration is a real killer. The bit explaining how soft2bet assigns developers direct access to integration specialists, live chat, ticketing and a knowledge base really stood out. In past jobs I’ve been left with run‑around generic customer service and ended up writing my own notes just to understand the API. Having a partner who treats devs as first‑class citizens is rare but it makes such a difference when you’re under pressure. The article also talked about built‑in monitoring, error tracking and dashboards for latency and performance — all the tools I wish I had during that Friday‑night deploy. My takeaway: don’t just pick any API provider, pick one that treats the dev team as a core user, because that’s the true sign of a system built to be simple, and durable.