I used to think B2B marketing was only about solid messaging and lead-gen funnels. But the more I worked in this space, the clearer it became, what happens behind the scenes matters just as much as what you put out there. Clients pick up on cues you might not even realize, like how energized your team sounds on calls or how quickly they follow through. We noticed a shift when we started upgrading office perks and benefit packages, not to impress people, but to genuinely support the people doing the work. The ripple effect was surprising. Better focus, fewer turnovers, more pride in how we showed up. And all of that fed right back into our marketing. It’s not about flashy perks but about building an environment where people actually want to do their best. That kind of energy translates, and it becomes part of your reputation in the market.