It is seen sometimes that the user faces difficulty while opening the kaspersky antivirus on the system in such a case it is advisable that the user clicks on the icon given on the desktop if in case the icon is hidden then in that case you need to click the hidden icon arrow. If you still need more information or help then ask for it from the team of trained and certified experts they can be reached for help as and when needed. The users can be sure of getting all the needed information or help related to the kaspersky antivirus software. http://www.kaspersky-contact.co.uk